Human and Organizational Performance (HOP) is now widely discussed across high-risk industries—but many leaders and practitioners still ask the same question: What does this actually look like in practice?

This half-day interactive workshop moves beyond theory to explore how organizations have applied HOP principles to drive tangible, system-level change. Using 10 practical case studies from mining and other high-hazard industries around the world, participants will examine how companies have rethought safety, operations, leadership, and learning by better understanding how work is really done.

Each case study focuses on real decisions, trade-offs, and constraints faced by organizations, highlighting:

• How leaders shifted from individual blame to system learning
• Practical changes to incident response, investigations, and assurance
• Reducing safety clutter while strengthening operational control
• Enabling frontline adaptability rather than constraining it
• Translating HOP principles into everyday tools, conversations, and decisions

Participants will be encouraged to reflect on their own context, identify transferable practices, and leave with concrete ideas they can apply immediately within mining operations.

Rather than prescribing a single “right” way to implement HOP, this workshop demonstrates how organizations have adapted HOP principles to fit their unique operational realities, offering practical insight into what helps, what hinders, and what truly sustains change.